Accessible Care for Everyone
Live Oak Health is committed to ensuring that our services and website are accessible to everyone, regardless of ability or technology.
Our Commitment to Accessibility
At Live Oak Health, we believe that everyone deserves access to quality healthcare and information. We are committed to providing an inclusive environment for all patients, visitors, and website users.
We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our services and digital presence.
Website Accessibility Features
Our website includes the following accessibility features:
- High contrast color schemes for better readability
- Clear, descriptive headings and navigation structure
- Alternative text for all images and graphics
- Keyboard navigation support throughout the site
- Readable fonts and appropriate text sizing
- Clear focus indicators for interactive elements
- Descriptive link text and button labels
- Consistent layout and navigation patterns
Physical Accessibility at Our Locations
We are committed to providing accessible healthcare facilities:
- Wheelchair accessible entrances and treatment rooms
- Accessible parking spaces available
- Wide doorways and hallways for easy navigation
- Accessible restroom facilities
- Clear signage and wayfinding throughout our facilities
- Adjustable treatment tables and equipment when possible
- Staff trained to assist patients with various accessibility needs
Communication Accessibility
We provide various communication options to meet different needs:
- Multiple ways to contact us (phone, email, in-person)
- Patient forms available in large print upon request
- Staff trained to communicate clearly and patiently
- Quiet, comfortable spaces for consultations
- Written instructions and information when helpful
- Assistance with completing forms if needed
Note: If you need specific accommodations for your visit, please let us know when scheduling your appointment so we can ensure we're prepared to assist you.
Ongoing Improvements
Accessibility is an ongoing commitment. We regularly:
- Review and test our website for accessibility compliance
- Train our staff on accessibility best practices
- Seek feedback from patients and visitors about their experiences
- Update our facilities and services based on accessibility standards
- Stay informed about new accessibility technologies and guidelines
Need Assistance or Have Feedback?
If you encounter any accessibility barriers on our website or at our facilities, or if you need assistance accessing our services, please don't hesitate to contact us. Your feedback helps us improve our accessibility efforts.
We are committed to working with you to ensure you can access the care and information you need.
Contact Us About Accessibility
We're here to help ensure you have the best possible experience with our services.
We welcome your feedback and are committed to making our services accessible to everyone.